Recruitment & Admissions Manager (m/w/d)
Your tasks
- Manage and strategically plan all social media for the University of St. Gallen MBA (Instagram, LinkedIn, YouTube, etc.), with particular emphasis on identifying storylines and creative ideation/conceptualization/execution that drives measurable engagement of MBA applicants.
- Responsible for the Talent Acquisition in the MBA program. Arrange and host in-person information sessions with prospective applicants in key recruitment geographies globally, including Switzerland, Germany, Austria, Italy, Spain, Greece, Eastern Europe, and countries in North America, Latin America, and Asia Pacific. Acting as the primary traveler for international in-person recruitment, with the aim of recruiting applicants and to fill the MBA programs.
- Responsible for the MBA program representation at international recruitment fairs and conferences, such as those organized by QS, Access MBA, MBA Tour, E-fellows, and other providers, to answer questions from prospective applicants about the MBA program curriculum, career outcomes, financing options, and other topics that are influential to enrollment decisions, with the aim of assessing quality and converting qualified attendees into applicants.
- Responsible for the review of applications, including verifying transcripts, work experience, references, standardized test scores, English test scores, conducting and scoring case-based interviews on Teams, and participating in decisions regarding offers of admission and scholarship. Maintain confidentiality of these sensitive data throughout the application process.
- Responsible for CRM, to track and communicate with leads and applicants (virtual and phone calls that convert applicants, sending campaign emails, monitoring trends in data, etc.), achieving key conversion metrics and ultimately enrolling full classes of the highest quality students possible.
Your profile
- Bachelor's degree is a must. Master's degree is a plus.
- At least 2 years of work experience in recruiting applicants for a Top 100 ranked MBA program with a tuition level in excess of CHF 50'000.
- General understanding of the education environment is required.
- Minimum of 8 years living & working experience in key recruitment geographic regions (Western Europe, Eastern Europe, Asia, China) to resonate with our candidates and to interact respectfully with people across diverse cultural and ethnic backgrounds.
- At least 5 years of successful experience in representing at international events and fairs and establishing new client relationships.
- At least 1-2 years profound experience working with social media as a creator (filming, editing, copywriting, managing accounts) and demonstrated willingness to star in the content (speaking to camera, interviewing on camera, recording voiceover, etc.).
- Proven track and success record of gaining followers as potential candidates for an MBA program through social media channels.
- Demonstrated track record to meet competitive monthly and yearly recruiting targets tied to revenue and rankings and to cope with uncertainty and pressure.
- Work experience with CRM and application systems (i.e., Full Fabric, Salesforce, etc.) is a must, converting prospective leads through a conversion funnel to submitted applications and enrolled students, and knowledge of corresponding data protection policies and laws.
- Fluent in English, for internal and external target groups is a must. Knowledge of spoken English for daily interactions with applicants and colleagues.
- Good knowledge of Spanish is a must
- Fluent conversational knowledge of Chinese is required.
- Any additional language of strategic importance for interactions with applicants in key growth markets of Latin America, China, and Central Asia is a plus.
- Proven track record and willingness to regularly travel within Switzerland and internationally (30% travel required) and to regularly work on evenings and weekends.
- Legal understanding for recognizing and handling the confidential nature of personal data shared with us.
- An eye for detail in both numeric data and aesthetic design, and an ability to connect both to demonstrated impact of social media campaigns on strategic goals at the MBA.
- Demonstrated entrepreneurial mindset and a proven track record of independently taking projects into your own hands.
- Engaging, outgoing, and polished presentation style that resonates with our global audience of high potential young business leaders.
Inspirational Work Environment
Executive Education
Network
Family & Career
Equal Opportunities
Fit and Healthy
Inspirational Work Environment
At the HSG, as Europe's leading business university, we operate in an entrepreneurial environment where you will meet highly qualified, ambitious experts - both regionally and internationally. For example, you benefit from a modern IT infrastructure and, in our library via HSGswisscovery, from nationwide access to the wealth of scientific information available.
Executive Education
We support internal and external executive education opportunities. Our internal executive education programme offers you a practical, dedicated and didactically mature transfer of knowledge in the form of seminars, e-learning, coaching and collegial advice. We support task-specific external training and executive education financially as well as with regard to the time required.
Network
We promote our culture of cross-functional collaboration and create space for forging valuable relationships - also with external partners. Regular exchanges and internal events help to strengthen these relationships and make them long-lasting.
Family & Career
We provide our employees with flexible work time models with a variable number of hours per week. As a family-friendly employer, we offer part-time positions, 16 weeks of maternity leave and a subsidised crèche, as well as support with childcare during the vacations.
Equal Opportunities
The University enables equal opportunities for all employees and students. This applies to degree courses and work, as well as academic careers, university management positions and the reconciliation of studies, work and private commitments. We are committed to this with various measures in the areas of teaching, research, administration and the Presidency.
Fit and Healthy
We help you stay fit and healthy. In addition to our diverse range of sports activities at the university, most of which are free of charge, and campaign weeks for corporate health management, we also offer you fruit in the workplace. In our canteen you will find a wide selection of freshly prepared meals - from vegetarian to fish dishes - at discounted prices.
Further information on working at the HSG can be found here.
For job-related questions
Head of Marketing & Talent Acquisition
"We look forward to receiving your application and hearing about your ideas!"
Head of MBA Operations
"We are an international, dynamic and dedicated team! We are looking forward to receiving your application and introducing you to our team."
Your place of work
University of St.Gallen
«A place where knowledge is created» - As one of Europe's leading universities of economics and business administration, the University of St.Gallen (HSG), Switzerland, is committed to the education of over 9800 students. The HSG is one of the largest employers in the region and provides an attractive and innovative environment for more than 3300 researchers, educators and professional staff.
